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Terms of use

The few rules
that keep everyone safe.

Plain English, same as everything else we write.

Version 1 · Published October 15, 2026 Permanent link to this version Current policy

What WillKind is

A tool that helps you build, store, and keep current a will governed by the law of England & Wales, along with keepsakes and messages for your beneficiaries. Generating a will on the platform carries a one-time £99 fee (launch pricing, may change); uploading a will you already have is free. Keepsakes is an optional subscription, £7.99 a month or £49 a year, and Memory Span is a one-time payment that keeps your will and keepsakes on the platform for 10, 20 or 30 years.

What WillKind is not

WillKind is not a law firm and does not provide legal advice. Our guided questions and suggestions are information, not advice on your specific circumstances. If your situation is complicated, use our specialist introduction or take independent legal advice before finalising anything.

What makes your will valid

A will made with WillKind becomes legally valid only when you print it and sign it in person with two adult witnesses, in each other's presence, following the requirements of England & Wales. A witness cannot be a beneficiary. The copy you upload is the version we store as final.

Keepsakes are not legal instructions

Keepsakes, messages, and anything you say on camera carry meaning and comfort. They are not part of the legal document. The written, signed will always prevails over anything said in a keepsake, and resolving any conflict between them is the responsibility of your executor, not the platform.

Your responsibilities

Answer honestly, use your true legal name, and only make a will for yourself. Do not upload content you have no right to share, and never name someone as a witness who is a beneficiary or under 18.

Uploaded documents must be genuine

Only real documents belong on WillKind: a will you actually signed, or a death certificate and related documents an executor genuinely needs to carry out their duties. Fabricating a will, a death certificate or any other document, or uploading one you know to be false, is fraud. It is a criminal matter, not just a breach of these terms.

We run checks before acting on executor uploads, including confirming the death certificate and reviewing anything unusual before access to a will is granted. But no online platform can guarantee that every uploaded document is genuine, and WillKind does not certify the authenticity of any document you or anyone else uploads. If a fabricated or fraudulent document causes anyone loss, WillKind is not liable for that loss. Where fraud is suspected we may suspend or close the account involved, preserve the evidence, and cooperate fully with courts, regulators and the police.

Verification has limits

Our checks (identity confirmation, one-time email codes, executor confirmation steps) are reasonable steps, not guarantees. We rely on the information people give us, and we act on it in good faith. WillKind does not warrant that any document or identity is authentic, and you should not treat our checks as certification.

Where we stand if something goes wrong

WillKind provides the platform as it is, and works hard to keep it safe and available. To the fullest extent the law allows, we are not liable for losses caused by things outside our control, including fraudulent or fabricated documents uploaded by others, disputes between family members or beneficiaries, decisions you or your executor take about your estate, or any indirect or consequential loss. Where we are legally responsible, our total liability to you is limited to the greater of the fees you paid us in the 12 months before the claim, or £100. Nothing in these terms limits our liability for death or personal injury caused by our negligence, for our own fraud, or anything else the law does not allow us to limit.

Covering us when it's your doing

If you upload a fabricated document, misrepresent who you are, break these rules, or use WillKind to harm anyone, and that leads to a claim, investigation or loss for us, you agree to cover us for the consequences, including reasonable legal costs.

Changes and cancellations

You can update your answers and keepsakes at any time, and close your account whenever you like. We may change these terms or our pricing, and we'll always publish changes here and email you about anything that affects an active will.

The legal bit

These terms are governed by the law of England & Wales. Last updated: 15 October 2026. The full legal terms provided at launch will carry complete detail; this page describes them honestly in plain English.